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  • For the record I love Panda Express when it hits the standards. The fact there was only one car here on a Saturday night at 7:30pm should have been an indicator. I've never had such awful quality at a Panda Express. Glad I'm just visiting the area because I'd be bummed if this was the Panda I was stuck with. I ordered a large orange chicken and there were several large crunchy pieces that had zero sauce on them. I also ordered a medium white rice and neither of the cartons were full as is usual for Panda. Then there's the service. For being completely dead (one whole car in the drive through) it sure seemed tough for Deja K. to multitask. When the (only) car ahead of me had finished ordering and pulled up to the window I was greeted and told she'd be right with me. After several minutes the car at the window left. I continued to wait very patiently at the speaker, but even after more than a full minute went by after the car left I was still waiting to place my order. Assuming I'd been forgotten I piped up and finally had my order taken. The order screen was out of order, and I was told I'd get my order at the window. So I pull up and that's exactly what I got. No "Hello", "Sorry for your wait", "Thank you for being patient".....just "$14.22" and a hand out the window waiting for my payment. Manager/owner: look around... there is no shortage of fast food restaurants around you. People will easily (and clearly do) choose to go elsewhere where they know they can get good quality food and good service.
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