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  • BEWARE! Just got a collections notice from a service from 5 years ago - only moved a year ago and was in their office many times between this service and this notice. Tried to contact office to clear it up. Have paid every other bill over the years, but that didn't matter. This was my first notice received and am willing to pay original amount (less additional charges) but billing dept at Dr Wachs says no... won't even take message to Dr. Wachs to ask for reasonable review. Office won't talk to me or give me details on what was performed because they turned it over to collections. Collections doesn't have my details, just total amount (that has since tripled in fees and interest). The fact that it was 5 years ago when the service was performed and they are just trying to "rebill" my (no-longer) insurance provider?!... of course it will be denied, but now I can't get the information needed to even try have insurance cover it. The only option they leave you unless you want to have your credit impacted is to pay the bill... This is criminal practice - of course I don't have paperwork after 5 years and office won't give me anything? It felt like the slimiest shakedown and most unethical approach I have ever dealt with. When you try to reason with unreasonable practice policies like these, all you can do is recommend to RUN AWAY FROM EVER USING THIS PRACTICE!
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