I've been coming here since they opened. Have literally spent thousands of dollars here. When they were Cru Juice (now Jusu Juice), I wasn't really acknowledged as a loyal and frequent customer. Since becoming JuSu, their customer service has improved ten fold and they now have a loyalty program (Cru did not). In addition to that, they know me and greet me by name. And that makes me that much happier about providing my patronage to an establishment because I juice everyday.