Horrible customer service. My vehicle was recently stolen and I now have to purchase a new one but in the meantime, my only three options are 1) pay out remaining balance with 25% off, 2) put a freeze on account but continue payments with additional $25 fee for every three months on hold, or 3) keep paying even though I don't have access to the gym. Public transportation will not be an option with me since I have a child of 4 years. I feel as if they do not are about you as a customer, they just want their money. NO STARS AT ALL. I had to give them one just to continue with the feedback. As soon as this contract is over I will not be a returning customer.