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| - First, let me say that I have been having Lethan cut my hair for about a year. I originally was having Bree cut my hair but she left and referred me to Lethan. I will begin by saying that Lethan could be a really good stylist if he would stay focused and direct his attention to the client and not be looking around the salon, talking to everyone BUT the client and leaving while he's cutting, not saying anything, and coming late to begin the appointment, on occasion. At times, I kind of felt that his behavior was directed specifically toward me and that he WANTED me to leave and go somewhere else. I never complained and left what I would call a healthy tip, which I didn't always feel he deserved. This salon is by no means cheap, so the one thing I did expect was a top notch haircut. My last appointment with Lethan went like this: it was cancelled and rescheduled for 11:00 AM on a Wednesday. I arrived exactly at 11, because he was so often running late or arrived late. The receptionist said he was at another salon for a meeting, so she called him and he said he was on his way. He arrived at 11:30 (I had been shampooed) and he mentioned that he had stopped to get his lunch. (Made me realize where his priorities were at). As he combed my wet hair, he began by talking to the lady in the chair next to me about how many cats she had, while spraying product on my hair. Then he realized he had put too much on and had to take me to the shampoo bowl and wash some of it off. He started cutting, did say a few words to me, talked to a couple of the stylists around him, left for a couple minutes, and returned saying "I'm back". The remainder of the hair cut went as previously stated, I came home, wet my hair, trimmed it where I thought it needed it and decided at that time, to move on. I might mention that the haircut before this one was perfect. No one on either side of me, and the salon was not very busy. He had no choice but to pay attention to ME! I guess that I clung to the hope that the next appointment would be better, and sometimes it was. So Lethan, if you read this, I hope you learned something. Your client should always get your attention 100% of the appointment. If you don't like the client, be up front. If you treat other clients like this, I feel bad for them too.
Signed, Finally Pissed and Moving On
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