Good food, HORRIBLE service. It's really a shame when this happens because it really ruins the whole dining experience.
I was here with a party of 10 for dinner and when we arrived, the hostess just told us to go upstairs without guiding us. The server who served us showed clear disinterest in serving us. When my friend asked another server for a glass of water because she was choking on her food, the server rudely told her that she needed to wait for her server. Clearly you can see her choking and it's only a glass of water! When we got the bill, we kindly asked our server for separate bills since it was hard to divvy up. She told us very rudely that she couldn't do that and that we should have told her before. Worst part of it all? We were forced to pay the 18% gratuity which we all knew was the norm for big groups, but clearly not for crappy service like this.
I can only give credit to the kitchen for the food, if it wasn't for that, I would give it zero stars. Both the fish and chicken tacos were great. The burgers were juicy and loaded with side of fries. We order the different fries apps as well. The yam fries and cheese fries were very tasty as well.
This is by far one of the WORST customer service experiences I have had dining in this City. Unless you can put up with horrible service, I would strongly advise not to visit this restaurant.