It feels odd to rave about a car buying experience but wow, Car Sense is not like anything I've ever experienced before. I worked with Kyle at the Robinson Township location and he was great. Very patient in helping me to try several different vehicles until I found the one that was just right for me.
I'd done a lot of research prior to arrival, showing up with a spreadsheet of vehicles to test drive Having already communicated with Kyle prior to arrival, he had my top choice waiting for me by the door for my first test drive. It was an exceptionally hot day and he was kind enough to start the cars for me and have the A.C. running so we didn't even have to enduring the summer heat.
Everyone we dealt with at Car Sense was a credit the the company. Ali met us at the front counter and was courteous in greeting and prompt in letting Kyle know we were there. Even though Ali wasn't going to get the sale, he was very pleasant and made a great impression for the company.
There is a no pressure attitude about the process which is greatly appreciated. The website is helpful with the inventory though it did have a glitch one evening which Kyle cleared up for me.
Each car I test drove was like new. Their inventory is extensive and I think virtually everyone could find something to fit their needs.
There are extended warranty options but they are presented to you, not pushed on you. It's a good atmosphere to be in when you're looking for a vehicle.
Thanks Kyle for your help! I'm looking forward to many years with my new Soul!