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  • My brakes were shot and WAY overdue for some serious TLC (car maintenance is not one of my finer qualities). I got a few estimates at some of the big box shops, but the prices - my god, the prices! Even knowing as little about car repair as I know, I could tell they were inflated. On a suggestion from a friend, I booked a weekend appointment at Bruce's and kept my fingers crossed that my little lemon would make it til then (by the way, it did). So today was the day...I dropped my car off this morning and they called me back with an estimate in such a wonderfully reasonable amount of time (when I brought my car to the name-brand place, they managed to take 5 hours on an estimate). Anyways, I kid you not, their estimate for my front brake job was almost HALF of what the other guys said. Plus, they were just all around better at being decent human beings who could talk to me about what was going on without treating me like a "dumb girl". They are exactly the kind of guys you want to see in a shop - its just got that good vibe of a real garage, ya know? My car needs other work done (all 3 shops that gave me estimates gave me identical lists of needed repair, so that's pretty cool that nobody was straight up trying to take me. 5 stars deserved for everyone on that one). The parts are expensive no matter where I go, but obviously it will be Bruce's. Thanks guys!!
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