I've never had one bad experience here. The wings are made to order and take 15 minutes. I like extra crispy classic wings (bone-in) so mine take like an extra minute. I used to order half original hot wings and half hickory smoked BBQ, but now they have a new flavor "mango habernero" which is the best of both worlds! That flavor with their homemade ranch sauce is heaven. Too bad they don't deliver otherwise I would order them every other day ;)