I have written reviews for horrible Apple Stores, I have had my mac serviced at an authorized repair service, and this last experience has been the best in getting mac maintenance. The guy who helped my macbook get repaired, I want to say Big Thanks. Yes it can take a while to get serviced, but in the right mac store it is really good. 5 stars for the level of understanding of my macbook and AppleCare, and a quick turnaround. Always get AppleCare for your computers!