First off let me just tell you I am accident prone. I sprayed Dry Shampoo into my eye. My normal eye doctor is not opened on the weekend and my eye was really bothering me. I have been to the Lenscrafters eye doc once before so I thought I could run in there for a quick exam and some eye drops for my eye. I go in there and there was a big nasty sign saying to basically to take a seat. finially 10 min later the receptionist appeared and asked if I needed help. Told her my issue and she rudely told me all of these people had appointments and I will need to wait a long time. I would be better off going to urgent care. I told her I would wait. Then she asked about my insurance. I told her I had eye insurance and she got really defensive and said oh no you cann;t use that we have to use your medical. Who is your medical. I told her. Then she said they were out of network and I would be better off going to urgent care. I left didn;t go to urgent care and waited til monday and went to see my eye doctor. No issues there. they just didn;t want me as a customer. and this conversation was very loud on her part with no privacy. she practiacly yelled eye infection. I was so embaresed all I did was spray some eye prod in my eye and I felt like I was contagious. not so.