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  • Cynthia L. Smith, is now a former recent stylist of mine as of last night..... I love reviews because it gives another person the opportunity to learn somethings about what their experience maybe like... I really hate this had to end this way... I have gotten my hair done by Cyn 3 times now since June 2015. The very first time she did my hair I didn't like it as much I thought it was going to be something different but it did turn out to be cute... However the second time she did my hair it was fabulous I loved it I bought a lace front closure for 120 something dollars and she gave me a frontal natural part , a couple days later my hair lifted in the front where she sewed in my lace front closure which is awesome No Glue loved that technique .... When I texted her she was shocked that it came loose and I told her I didn't do anything and I didn't let my hair down until until later...then she kept saying this has never ever ever ever happened to me before I've never had a client have a problem with their install and I was like really.... Never ever wow nothing's ever perfect.... I wasn't blaming her that she did something wrong I just was letting her know that it came out and can she sew it back in.... Now here's a little bit about my hair I have a natural "birth mark" in the back of my head in the middle it is normally thin there. However it will grow back but always thin sometimes even bald.... Now what does that have to do with my front part of my hair coming loose I have pictures.... So naturally I got upset I picked up the phone and I called her because it sounded like through text she was "bullying" me about how broke off my hair was,but long enough to do an install, I explained to her that I had did nothing but wrap my hair the night that she did it and she said Oh Oh yeah that explains it you don't need to wrap your hair with this lace closure. I said okay I have told her in the beginning I have never had this procedure done.... Okay so we went back and forth with the time. I get it people have lives and families to attend to... SO DO I.... But what she did really only took about 5 mins that I felt bad she came in so early to accommodate me... I was really trying to fit it in at the end of the day but I have to drive 20 mins to her shop .Okay so that was over but I must admit I felt some kind of way and I didn't know if I was going to be returning for her services. But I realize that is hard to find a great stylist that can style my hair the way I liked.... Now I'm not a hater I will give to her that she has a great craft however she is not humble in her spirit everything is always a confrontation (I have the text messages to show) it's never Awww I'm sorry how can I help you how can I make it better it's always something you did wrong... i'm going to wrap this up last night threw me over the edge...I have been trying to contact Cyn since last Friday I left a text and I figured she will contact me the next morning which was Saturday or even in the evening I didn't expect to get me in right away... my text said that I was available next Friday Nov 13 the following Friday and the weekend if that works for her schedule to fix my hair again..... I had already knew how she was going to respond but I didn't think it was going to take five days she never answered my text so I did the next best thing and went on Instagram and of course I received the message right away a text message that is. I was wondering if it was anything wrong because I hadn't heard from her, but then I saw the Instagram post and that's why left the message on Instagram. I told her it seems like she was ignoring my text in which she was... And how that was unprofessional ( it usually takes a business 24- 48 hours to respond) not 5 days she said she had over 200 messages and she doesn't do business via text oh yes you do!! I suggested since she says she pays someone to do her Instagram than maybe she should pay someone to manage her business phone... Who does this Young lady think she dealing with??? Also her website have always giving me problems she herself had said it was double booking so why always send someone to a website that gives you problems but doesn't have a problem taking your deposit......To make a long story short of course she went off like I knew she would.... And said I was being disrespectful and she will not have a disrespectful client and that she is not the Stylist for me I said that's the first truth I heard from you... I agreed now mind you I'm a professional I deal with people all the time I'm no where near negative or envious I love on people all the time... I'm just speaking truth. You be the judge of how your services go and I hope it goes well I do hope she change her ways with how she treats her clients.. I wish her nothing but the best in life. I give 2 stars because of the way she treats people and how jacked up my style is today 1 week later
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