I ordered the drink I always do a trenta pink drink with light ice. The guy making my drink didn't even put any strawberries in it which is the key purpose of a pink drink. I was going to let it slide because maybe they were out of the strawberries and I work in food service too so I understand. But when I received my drink it was half full and when I asked the guy to fill it up all the way he said that he could only put more ice and no more drink that they had to get stricter on how much they gave out. He stated that more drink would be an extra charge. But you're paying for 31 ounces of the drink so I expect just that, 32oz. I just think it's ridiculous. Maybe we should pour the liquid in a deprecate cup and really realize how much Starbucks scams people.