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  • I'm pretty angry with the system this company uses. They are clients of Valley Anesthesiology Consultants. I had surgery last January and was certain all my bills were up to date. Apparently, I was billed (FOUR TIMES) by the anesthesiology but my bills were returned to them because they had copied my address wrong from my physician. Far be it for them to CALL me to correct the address. Instead, they sent me to COLLECTIONS with this agency. Arrowhead ALSO did not bother to verify my address. They CLAIM they called my work and were told I was not employed here! No one on my staff would, or DID that! They did not call my cell phone. They, TOO, send the bill to the WRONG address; a totally different one that the anesthesiologist sent. Thankfully, my mail carrier recognized my name and delivered the bill or I'd never known about it. Then.. what happens to my credit after that?? Thankfully, I was able to call the anesthesiologists office today and PAY my ENTIRE bill, which is what I would have done immediately upon reception of the bill. When I asked why they hadn't just called me, I was told they are far too big of a company to bother to call clients. This has been a lot of unnecessary work to correct an error anyone could have fixed by calling my doctor, or me. What an aggravation!
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