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| - Pros first. This place has character; I like the carved wood doors. Also lots of closet space, assigned and covered parking, and friendly staff. Service requests seem to take place pretty quickly. The pools are generally well kept, and most of the neighbors are chill. The place is pet friendly. There are stations with dog bags - I rarely see dog poop. When I do, it seems to disappear pretty quickly. The grounds crew is pretty on top of the landscaping. Also, I almost never hear my neighbors through the walls, which is awesome.
Cons? A lot more of them than pros. First, the roaches. I don't know if apartments not on the ground floor have a problem, but even walking the grounds the roaches are everywhere. The day I moved in I found three dead roaches in the apartment. I've lived in Vegas for years and I've only once found a roach in my place, and that was years ago. They claim to have a pest control company. They'll even spray in your apartment once a week if you request it, but I'm not convinced they ever actually did that as I'm still finding them regularly. While in general I like the office staff, they're rather apathetic with the roach problem. "Oh, you live on the ground floor. It happens." I'm not sure what standard of living they're used to, but filling up a glue trap every few days doesn't seem like the norm in my experience. I think I'm single-handedly keeping the company that makes roach motels in business.
Also, the trash bin areas are always a complete mess because squatters go through the dumpsters regularly. The laundry room... also dirty. I go to a laundromat or my parents' house - no way I'm putting my clothes in the washing machines here. My bathroom door doesn't shut tight because the door has been painted so many times. This is an older building, but I knew that part going into it and it doesn't bother me; I just know it would for some.
Overall though, the grounds look nice under casual inspection if you ignore the roaches.
Bottom line, if I had enough money to break my lease I would have been out months ago. The roach problem is major, and judging by other reviews it's something the management has no intention of working on. The other flaws are completely manageable.
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