I recently had a detail job that wasn't quite up to my satisfaction. I emailed the company off their main website and got a response within 20 minutes. Guy, the manager of Showtime, apologized for my disatisfying experience and told me to show my email to get a free detail to makeup for it. When I came back in George was very nice and helpful and definitely regained my full confidence in the business. I've always had great experiences at Showtime except that one time and will continue to comeback and recommend to others. Thanks Showtime and all your nice staff!