We just added a teacup pomeranian to our family and needed to establish veterinary care for him. The facility is very clean and spacious. Imagine how you would want your own doctors office to look, well this is the vet version.
Amanda the vet tech was so sweet and loving to our little puppy. She made him feel so comfortable and happy to be there. She recommended a puppy package that would save us money over the course of all of his immunizations and check-ups. She also reviewed all kinds of information on his diet, training, etc. Amanda was very patient and informative with all of our new puppy parent questions. I really felt she cared about us and was a super genuine person.
The same can be said for Dr. Horvath. What a warm, loving doctor. She patiently addressed all of our concerns, thoroughly examined him, and just far exceeded our expectations. Her bedside manner was by far the best I've seen in all my encounters with veterinarians. In fact she just called to personally check on our puppy and to follow up on our visit. This is just extraordinary care.
You can tell the staff really love what they do and Dr. Horvath leads the charge. We are beyond satisfied with our experience and level of care. Thank you Norterra Animal Hospital!