My five stars are based purely on the pho. Of course each person is going to like something a little bit different in their pho, but for me, this is the best.
The atmosphere leaves a little something to be desired. It is somewhat cold inside in the winter, and because they seem understaffed, there were a lot of dirty dishes sitting around on tables that hadn't been bussed yet. Also, my server seemed really confused that I didn't want milk in my bubble tea (they must just not make it this way) and then didn't bring it at all. I had to ask for it again about 10 minutes later.
However, their pho is my ideal. Broth flavorful but not full of salt like Saigon or cinnamon like Bac. Plenty of onions to add to the flavor. Meat very tender and there was a good amount of it. I will gladly put up with any minor inconveniences to have the best pho.