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| - Went there yesterday with a coupon for a New York style lobster dinner for 2.
I was there in the 70's when it was THE place to go for Lobster.
I called to make reservations as the coupon instructed, and there was a message telling me to leave my name and number if I wanted to make a reservation. So I did, also saying to please call me back to confirm. When I did not get a return call within 24 hours, I called again and spoke to Tonya.
Tonya explained that the reason she sometimes does not return calls is because sometimes she does not properly hear the messages that are left. I left my number very clearly twice in my message, which I always do.
I asked what a New York style lobster dinner consisted of and was told shrimp, mussels and a 1.5 lb. lobster.
When we arrived at 5:45 PM, I noticed that the large tank at the entrance that used to contain all of the live lobsters, was empty and the place smelled very musty.
We sat for quite a while before Tonya approached to take our order, even though there were only 2 other tables occupied at that time. She did not even come with water to pour into our glasses.I then asked for another bread plate. It was dirty and did not even match my date's bread plate. The knife was also dirty and the cutlery looked like the same ones I used in 1972.
As she was leaving with our order, we had to ask for some water.
Shortly thereafter came the bread, our salad and a cold soup, all at the same time. I did not bother returning the soup as I already couldn't wait to leave.
Then came the main course platter. Instead of the 1.5 lb. lobster I was promised, there were 3 tiny lobster halves (maybe from a .5 -.75 lb. lobster) but no claws whatsoever. Each tail was basically one bite.
Besides the fact that the salt shaker on the table was virtually empty, I asked for some fresh pepper. No such luck. After being open for over 50 years, How much of an investment would a pepper mill be?
After being there 45 minutes and finished our meal, I asked for the bill and also asked why there were no claws on our lobsters. She explained that because they were so small, she removed them. lol How ridiculous! They are either buying very cheap canners with not even one claw, or, because there were no lobsters in their tanks, I was eating a dead, frozen lobster.
If she removed the claws from the lobster because they were too small, perhaps the lobsters were too small to serve in the first place. Did she really expect me to believe that nonsense? Where is the 1.5 lb. lobster I was promised? How many lies must one endure?
I waited quite a while for the bill to arrive. Instead, Tonya was nice enough to bring 2 nice sized claws. This was the best part of the meal and there was more meat in the claws than in the tails we had.
It still took forever to get the bill and I had to ask for it again. I couldn't wait to leave.
We were given a $30 credit toward our next meal, which I will never use.
If people in New York had a New York style lobster dinner like this one, they would never eat out again.
I hate being lied to.
I will not return.
So sad.
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