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| - To those who are looking to buy a fabulous, high quality luxury car, new or pre- owned, you need to go to Lexus of Chandler.
I recently bought a Certified Pre-Owned Lexus IS 350 from these wonderful ladies and gentlemen. My car buying experience has changed ever since! I have never been treated so kindly at a car dealership before and they are not your typical high pressured salesmen. They don't treat you differently just because you are young or old, or what you show up wearing. They are very consistent about their professionalism and ask you what you are looking for, what your budget is and what they can do for you. I can personally say that I have been to all the Lexus dealerships here in Phoenix and Tucson looking for the perfect car, and this was the only dealership that did not look down on me because I wasn't buying brand new, (keep in mind, for those that treated me terribly at the other car dealerships, I still payed $30,000 for a "used" car when I could have bought a brand new one somewhere else).
I personally was taken care of by Mark Purdy, who was very nice, easy to talk to, and really helped me get what I wanted. Mark was never pushy, condescending when I asked him questions and was always a pleasure to work with. Mark was also extremely patient with me and helped me understand all the details of my contract. He never once made me feel uncomfortable. The director of sales, Bernie Wahl was also pleasant and thanks to him as well, I was able to purchase my Lexus.
I highly recommend coming here if you are interested in owning one because they really are superior cars compared to what is out there. I use to own an Infiniti, and it cannot be put on the same playing field as a Lexus. In addition, the customer service here is fantastic and I would ask for Mark Purdy to help you with your car buying needs. Even after my deal went down, he still was there for me when I had any questions or concerns!! I never once felt pushed off or ignored. I would also request to work with Robert James in services if you buy a car here. He is efficient and makes things go very smoothy as far as getting in and out of there for services.
I normally do not write reviews often, but these guys at Lexus of Chandler have really impressed me as far as customer service goes. It's beyond excellent and outstanding!! Thank you so much again guys, especially Mark Purdy, for everything! I am ecstatic with my purchase and I am recommending everyone that I know that is looking to buy to come to you guys!!
XOXOXO!!
Gia Vu
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