They failed tonight, I went in and purchased a hot and ready deep dish pizza. Was told there were orders ahead of mine and I would have to wait. The counter keep taking orders and not handing any out. They seam more interested in taking orders. About 25 people waiting. Two canceled their orders and about 5 walked out after hearing there was a wait.
After a few visits and when you hear what people order you learn where what pizza is kept where. So I watched and the area they have deep dishes they had some where around 8 total boxes. To look in the box they must be pulled through and opened. Two of the bottom ones were turned around about 5 mins after I arrived. They did give out deep dish pizzas to larger orders but the box that was turned around and look into was still there when I left 40 mins later.
Now I hear you, I totally did not look in the box nor did they try to give it to me so I don't know what really was in the box, but here is the thing, if it made to order, why is it sitting for 40 mins plus, remember it was in the front of there hot box before I arrived and it was still there when I left so who know how long it's really been there. If it was a hot and ready pizza why was it not given to me when I placed my order. Many people order before arriving and they still had to wait.
This store needs some adult leadership in the evening and they need to learn what hot and ready is, plus taken and order and give an order, rinse and repeat and you won't get backed up. Customers if you order a special pizza you have to wait.
Well that my story. Good luck.
Oh btw my pizza was not HOT, it had been resting and was a little warm.