There's a reason why I own 200+ lululemon pieces and only 10ish athleta items...both athleta stores I've been into (San Joe and now here) have terrible customer service. No one acknowledged me until 10 min in and 3 circles around the small store despite there being only 2 other customers. I was in full workout gear. Hello?! Aren't you catering to my demographic? The fit enthusiasts?! What's your top selling pant right now?! Show me your reflective stuff! Oh, no time for me? That's okay. I'll just keep supporting lululemon.
As for the clothes itself, I've had two pairs of chat tights since 2013 that have held up pretty well and the return policy is really good. Despite that, I'm not coming back because the customer service is so terrible. Go to lululemon instead.