I have been a loyal customer of Scruff's for several years but I will be finding another place to purchase my pet supplies from now on. Scruff's used to be a great and friendly place to come and chat with the employees, support local business and gain some knowledge about food or pet care. Now, for whatever reason (management change?), the energy has changed to the point of feeling stalked by the employees, specifically by Nicole. I even witnessed her, basically, pushing another employee out of the way to complete my sale. I don't know the other employee's name. I had not seen her there before but she has shoulder length blonde hair. Are you REALLY making sales commission based in a pet food store???? I'm truly disappointed and I hope they can find their way back. In the meantime, I'll take my business elsewhere.