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  • My experience is similar to the other 1-star reviews here. The way they have treated me in the office and chair is the same as the way I have been treated with insurance and billing and information. They continuously misquote what I owe, and have never once mentioned my options or the cost, with or without coverage, going into any procedure. Most recently Dr. Dunn performed a crown which my insurance insists only needed a filling and will not cover. The 976 dollar bill was presented to me for the first time as I was drugged up and leaving the office with crap all over my half-dead face and a temporary crown in my mouth (point of no return aka the prey is in the trap). The sweet lady at the front desk graciously gave me the option to pay some of the $1000 up front rather than all. I will not soon forget the way she threw out numbers like 750, 500, 997, as she punched away on her calculator, as if she was ringing me up at a little league concession stand. Except she seemed less upset than most volunteer concession workers when she needed to repeatedly fix her ever-fluctuating calculations. I paid 250 and left. But I will still need to pay in full upon returning for the permanent crown. Unless of course the insurance changed its mind and covered half. But there would be no reason for the insurance to do that, since the case was only submitted once and was no resubmitted until I called and forced them to resubmit with a narrative and photos. Overall it is a wham-bam-pay-me-exorbitantly-sir operation, and I will not be back if I can help it.
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