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| - We would give ZERO stars if we could. Some of the absolute WORST service ever today, and I'm pretty sure it was the owner himself. To start, he refused to give us a high chair as we requested for our 3 year old, saying he's too big (almost but not quite). We ordered sweet tea and it was soured. He grumbled to himself in Chinese when I asked to change mine to unsweet. We wanted to order soup and egg rolls first, and right after we explained this, that we were still deciding which entrees to order, he just snatched our menus right out of our hands and we had to ask him to give them back so we could finish deciding. The menu is generic, limited and overpriced compared to other similar restaurants in the area, by the way. When we had decided a few moments later, we had to try 3 times to get him to acknowledge us, and then he just nodded and went across the room to mess with some silverware for about another 2-3 minutes before taking our order. The only other table, seated next to ours, seemed to be having similar issues with his service, based on my limited understanding of Spanish (he was kind of accusing them of trying to dine & dash as they were leaving too...) . We ordered the Newtze chicken (described as fried chicken with vegetables in brown gravy) and Mushu pork, fried instead of steamed rice. We were served sweet and sour chicken, with sweet and sour sauce drenching it, one very tiny bowl of steamed rice, and Mushu pork with... Mexican flour tortillas? WTF, I know?! My husband looked at it and was like, "Wait, are those tortillas?" Yes. 3 store bought tortillas. I asked the guy what was up with this and he insisted they were, in fact, pancakes, and very rudely said that's all they had and didn't offer to do anything except take the plate. I had to ask for more rice to go with it. Speaking of taking plates, he rushed us through the entire meal. Took the fried wontons when we were only half finished with our soups, took the menus as mentioned, asked us if we wanted a box for our food while we were clearly still eating (and less than ten minutes after serving us). The whole time it seemed like he was just trying to hustle us on out the door. After he was accusing the Spanish speaking table of whatever he was confronting them about, we paid, and due to the EXCEPTIONALLY CRAPPY SERVICE, my husband tipped him 40 cents, which is saying a lot from two people who have worked in food service and rarely tip less than 25%. This jerk looked at the receipt and immediately started yelling at us about why we didn't tip him more. I told him it was because we got awful service and he started saying we were greedy and drank so much iced tea that we owe him a big tip. I said we don't OWE you anything, it's a tip, and it's pretty unprofessional to be talking to your customers this way, especially in front of your other customers, why on earth should they tip you either when you're acting like this? I also told him he could look forward to this lovely Yelp review too.
We will NEVER go here again. Don't go here unless you like bad service with a side of bad attitude and a slice of entitlement on top. Or unless you just happen to think grocery store flour tortillas paired with Mushu pork is a flash of culinary genius.
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