This is the most disorganized, slow, inefficient Einsteins I've ever been to. I've been a handful of times since they opened / reopened and each time has been a worse experience than the last. The line was out the door this morning for no real reason that I could identify. It took me 25 minutes to get a bagel to go. I realized after the fact that the type bagel I had ordered was not ready / baking. They should tell the customer that and give them another option in the event they don't have time to wait. The staff seems busy and frantic so it's not as though people are standing around doing nothing-- clearly a case of bad management. Unfortunately I won't be returning as I tried to give them the benefit of the doubt as a new store. Avoid this Einsteins unless you have ample time to wait