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  • We rented a auto transport trailer and arrived at this facility to pick it up and they had a car dolly instead. I told Kyra there it was a mistake. She said, "Well, that's what we have reserved." My husband said we should just go. Kyra responded, "I could call and try to find one but I'm not inclined to help you if you're going to treat me this way." I'm sorry, what? I asked her to clarify and she repeated it. She was extremely disrespectful and just had terrible customer service. I would not recommend this facility to anyone. Steer clear!
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