Don't go in the evening or anything other than bar service can be an afterthought.
Been some during the day and it was fine, but went with my wife for dinner a while back and she ordered the prime rip special, which was overcooked, cold, fatty, they forgot one of the sides, and were rude. Only the baked potato, which was lacking the accompaniments, was edible for her. I tried it and agreed.
Also, how do you not have horseradish sauce with prime rib. I'm reluctantly giving it 3 stars instead of two because they have been relatively acceptable during lunch. Dinner service was a joke though.