This Starbucks is between my house and work (I live at the top of John and work on John just south of Richmond) so I find myself here often.
Service is always prompt, despite huge lines sometimes, it still moves fast. My order is always correct (though never difficult). As is standard with any Starbucks, no one there knows how to spell a name, and they won't ask you to repeat it to clarify (Bronwyn got 'Roman' on her cup one time). Not a big deal at all, more funny than anything. Very limited seating inside, but I never sit at this location.
In the summer, they have a decent little patio set up. Very cool.