Went here recently and did not enjoy it. First off I've been to a few other places and I had heard this is one of the better ones. This isn't true at all. The whole time we were in our room we could hear people in other rooms which is pretty annoying. This was never the case at any of the other places I went to. As well its like they don't want to heat the place. Was waiting in the lobby before we started and it was freezing...maybe we just came on an off day.
Did the Escape with Visions room and without ruining too much I was disappointed that they had only two real puzzles that needed to be solved. One of which you had to guess the combination (word lock) which is always disappointing. The other puzzle felt like they really could have laid out the clues to be more clear. It was very hard to discern what they required.
I will say that the service was good. People working there were nice.
Really surprised it's so busy. Would not recommend this one to friends.