Our first time here was not a very good first impression. I ordered my favorite bagel with lox and capers . When I bit into my bagel I felt a weird texture, they didn't take the paper off the salmon ! I had already swallowed what was in my mouth ! I took my bagel up to the front after explaining what happened the girl making the bagels looked at me and sarcastically said sorry. They both stared at me for a second then took my bagel from me and made me a brand new one. Too bad this happened on our first time.