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  • A very negative experience at this location. I usually frequent the location at Courtney Pk & Hurontario...which has the same owner operator as this location. I arrived at about 1 am on a Thursday night and I was the only person in the restaurant. I was seated immediately and my drink order was taken right away. The server (probably the manager, as he was dressed in a suit), took my drink order. He returned very quickly and took my food order which was the Prime Rib & Chicken Skillet. He headed directly to the kitchen and began to make my order. At this point I realized he was the only employee in the restaurant as far as I could tell. People began to show up at the door. Then it was obvious my server/manager was running the show alone. My order arrived and most of it was burned. No tortillas, sour cream & pico de gallo. I sent it back. 20 minutes later my order arrived. The tortillas were cold and only the hash browns were burned this time. I asked for a pop re-fill and the bill, to save the server trips to the table as he was obviously overwhelmed. My re-fill came a few minutes later but no bill. I asked for the bill once again & one more re-fill. This time both came together. I finished my pop and took a look a glance at the bill. I was charged for my meal and 2 pops. I called the server over and he informed me it was the restaurants policy to provide 1 free re-fill only! Silly me....and I thought bottomless meant.....bottomless. I left exact change....something I've never done before.....and will never return to this location. It is inexcusable to not have at least 3 employees at any time. The Mississauga & Whitby Denny's have always met my expectation....nothing spectacular but decent. The Brampton location is hit-or-miss.
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