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  • This is my 3rd appt here for my family. We were early to fill out our paperwork but still waiting an extremely long time. During visit #2, the appt was over 2 hours. I will say Dr. Kaplan appeared knowledgeable (though still slow). The office staff is rather rude & definitely does not welcome you or make you feel appreciated. This is shown through their unprofessional attitude/behavior & lack of customer service/slowness (overbooking) This is especially true for the front desk & appointment making process. I will be looking for a new place despite the close location.
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