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  • Today I went in & ordered. We ordered ham & cheesesanwich deal, hot Nashville chicken, & corn dogs with fries. So all seemed to go well when they brought my child's meal out right away. Once our meals came everything looked good but they forgot ranch. I asked for the 2nd time to the person that delivered when they asked what else I needed. 15 min went by as I sat with my meal waiting for my ranch. I asked my husband how his meal was& he said it was missing something. Someone came by again & asked if we needed anything besides our refills & I declared the ranch again because I hadn't gotten to take a bite of my chicken yet. Once the server was gone my husband realized there was a sauce that came with his meal. They finally came Ruth ranch & I wasn't worth mentioning because he had already ate 2/3 his meal wondering what was missing. My chicken was cold by the time I got my ranch that I ordered with the meal. My child was flipping out towards the end & im not sure I tasted much. I like this place but I feel like if you're going to charge the prices that you do...I should have this occur. No one even acknowledged their mistakes & no apology at all. I'm not one to complain so maybe that's my own fault.
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