Went there last night with a party of 10 to celebrate my birthday. We got seated promptly and the server was polite and that is about where it ends. Half of the table got their drinks right away, the rest of us had to wait 40 minutes! I ordered a frozen Margarita and it was half melted and tasted like they forgot the alcohol ( sent that back ). When the food came out the fries were ice cold and everyone's burgers were burnt. They were actually black and charcoal like, so were the buns. My mother sent hers back and I think they brought out the same burger cause it was just as bad. Asked for more french fires and they came out after everyone was done. Finally, it took almost 1/2 hr. to get the check. No manager ever came over, no apologizes of any kind. Love Red Robin.....just not this one!!! STAY AWAY!