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  • Great hotel - we were on the top floor in a larger suite (we paid extra to have a nicer room but so worth it). Check in: fast and was a breeze - the ladies at concierge and check in are excellent, friendly, efficient and well trained. Excellent. Restaurant: It was a long day for us so we decided to eat in the hotel restaurant as we had already valet parked the car, unpacked and just weren't in the mood to go out of the hotel again. Restaurant was busy - food was okay - I had the lamb I would give a 3 out of 5. Hubby had the burger it was 4.5 out of 5. Our waiter was the younger guy of the 2 on that night - and he was a bit of a dip-stick air head with a bit of a Quebec attitude (not sure if it was because he knew we came from Toronto, but he was a waste of space and a bit of a space cadet service wise) a: gave us the wrong appetizer (gave us some tuna tartar - we asked for cesar salad..... took forever to clear our plates....when he did we waited forever for our main course - while he chit chatted in French with some other customers...we got our food ...finished ....and waited another dogs year for him to clear our plates); b) second waiter came to clear our plates and give us the bill/cheque and clear up the tab - he was EXCELLENT AND EFFICIENT - he was working part of the restaurant and he was sharp, swift and knew his stuff. Our guy was asleep at the wheel. Rooms: clean - big - we were on the 22nd floor - view was excellent - we had a good room, water pressure was good in the shower - we have stayed in a lot of nice places so this was nice but not as nice as Dubai places we have stayed at. The showers had a double head but weren't anything amazing. But still nice - but we paid nearly $300 for our room so I would expect nice. Valet: $35 Wifi - Included in the room price - it says its complementary but with $300 a night for my room - I say that is not complimentary - I say that is part of what I am paying for for that price Restaurant is expensive but NOT as expensive as the room service $18 for a cesar salad (room service). Nice hotel, didn't have time to check out the pool and the facilities we were really tired and since we were in town for business it was just a basic trip for us - however, I do recommend this hotel all in all.
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