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  • Horrible waitress, horrible management (as in there seems to be only one manager that does not work a full day so I haven't been able to contact him from 3PM-7PM to report the problem.) I ordered the lobster egg rolls. Waited 15 minutes before (I think) waitress told me they were out of lobster egg rolls (not exactly sure what the reason was her English wasn't great..but she blamed the chef.) My partner was almost finished eating his mongolian beef meal by that time. My vegetable order- which was placed less than 3 minutes after my partner placed his Mongolian beef order- was also delivered 15 minutes after he was served (again she blamed the chef.). The final nail on the coffin was I asked a half an hour before my check came to have a mango pudding saved for my dessert. The pudding was on the dim sum menu which ended at 3PM. Waitress said she would save one. Then half an hour later I was given the check with no mango pudding. Had to track down the waitress who said she was already over her shift time and was supposed to leave at 3PM and she said she was told pudding was sold out. I asked her why she didn't save me one as she had promised and she just made excuse after excuse that everything was the chef''s fault and not hers. She didn't want to pull one until I was finished with my meal. I wasn't offered any discount for the lousy service. I was told the manager leaves at 3PM for me to make complaints and it was 3:15 at that time. It is now dinnertime and I have again been told the manager isn't there and to call back tomorrow. Although my baby bok choy in garlic sauce was delicious, both the spring rolls I had substituted for the lobster rolls and my partner's mongolian beef were awful. The beef was very chewy. The only thing great about the place was the ambience which is much better than KJs original restaurant on Spring Mountain Rd. Same bad, uncaring service though. Save yourself the stress. If you are not Asian and can't speak or understand their lingo it's nothing but frustrating. Only one person there spoke English well enough to understand and he was outta there by 3PM.
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