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  • Disappointing visit. After a trip to Ikea we drove out of the way to this Montana's and unfortunately it wasn't worth the trip. We were seated immediately and I recall thinking the restaurant didn't seem busy. I ordered the chicken wings from the starter menu and my husband ordered the steak fajitas. The food seemed to take quite a while and when it did come the wings were plain. I was surprised by the missing sauce given the server confirmed my choice twice. When he noticed the mistake he sent them back to be sauced but returned to the table minus the side ranch dip. Not a huge deal, I was hungry and wanted to eat before my meal became even less fresh. For $20 we would have expected the fajitas to come with guacamole. When we our server checked in a while later we requested additional napkins, tortillas and the missing ranch sauce. What seemed like a while later another employee walked by and slid the ranch on the table. I was done my meal at that point and the other items never showed up. Sure not huge issues but I think the kicker was that when we mentioned that were disappointed with the experience, rather than a genuine apology for or trying to understand or resolve the issue our server simply said sorry but there's nothing I can do, there's ju 2 servers on and it's crazy busy! It was a strange response. I've been to Montana's where there's been a wait for a table and had a fine experience. The restaurant was not what I would consider busy and we saw more than 2 servers in our area alone.
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