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  • I mean, it's Walmart, so they get 1 star for the convenience of having nearly everything I would be looking for... if I'm going to Walmart.... I almost never go to this store because it is over priced and the customer service is horrible. In fact, I have tried to stop shopping at Walmart all together because they are as expensive as any other store now, and they must not train any of their employees to treat guests with a shred of kindness. Anywhooo. I was here today getting a money order in the "Customer Service Center". There was a man a few people ahead of me returning unused bails of pine needles. There was only one customer service person at the counter and a line of about 10 people. Even though several other managers came into the area to argue in front of us and talk sh*t about each other, not a single person offered to help anyone else. Back to my story.. So the employee refunds the man his money and tells him to go to the garden department with his truck to let an employee unload the returned pine needles. She then walkie-talkied the garden center to tell them he was coming. Another manager immediately stops the man that returned the pine needles and tells him they cant take the already returned merchandise back because they don"t take returns on pine needles. Um, what? They actually held him (and the rest of us) up for 15-20 minutes while the managers argued amongst themselves and actually made him BUY BACK his return! The man was very calm about it. I would have taken my money and told them to kiss my a**. They sold him back his pine needles. With the money they had just refunded him. I'm being repetitive because it is just insane to me that they are this sh*tty. How can you refund someone their money and then force them to buy the product back??! This place, as with most Walmarts, has NO sense of customer service.
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