We used to take our animals here until the horrible treatment that we received recently. Our neighborhood cat showed up looking sick. We were told that they couldn't look at him without an upfront deposit but they couldn't tell us how much that would be. I wanted to at least pay for an exam but was told that is not how it works. They pretty much said that we needed to have a lot of cash in hand. I don't know how anyone that cares for animals could be so heartless. Just called another place and they said they would examine him for $46 and they're open until 10pm. Wish us luck.