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| - Came here when there were barely any customers. 'Barely any customers' meaning a few people at the bar and one party of 2 people in the whole restaurant. I was with 4 of my friends and 2 kids. Took like 5 minutes to get seated. We ordered drinks right away and took a few minutes to look over the menu.. it felt like our server (he never told us his name.. he was white and had earrings) took a long to come back and take our order. Which I did not understand at all since it wasn't even busy at the moment.. we all ordered a couple things and did a split bill.
So here we are, hanging out and talking while waiting on our food.. and the longer we waited we are all realizing that food is taking forever to come out. Like.. 45 mins waiting and so far we got all of our sushi rolls, which were made very sloppy.. and sushi burritos. An hour pass by and we still have not received the 3 sushi burgers, and our other small plates.. teriyaki chicken, KFC, fried rice, and fries. Our server never really came to check up on us like they would normally do in other places. We had to find somebody and stop them to ask about the rest of our orders because it was taking forever. Then after asking that person, our server came by and we also stopped and asked him about it too. It was insane how long it took them to get the rest of our orders out. Eventually we did end up getting all our food. But the wait killed it for us.
Food was OK. Not worth a long wait. Not sure how it is when they're busy but hopefully they aren't as slow as they were today lol.
Also, when we were ready to leave, our server yet again never came around to give us our check.. by how empty our plates were, you'd think somebody would be by to clear up the table and our server would come by and try to do his job.. Instead, he decided to go on a break. We all saw our server sitting at the bar laughing and talking with his friends. Didn't care to mention he would be going on a break to our table. So here we are again, looking for somebody working there to ask for our check.. I asked another server who just happened to be helping a new group of people who just walked in and he seriously asked me and my friends what we all ordered in order to get our checks. That is ridiculous. I told him that his coworker should already have our orders. So he went to the computer and printed our checks. We waited a little while hoping for that server to come back and process our payments since our own server was still sitting at the bar.. but it seemed like he just kept walking to the back room all the time. So I got up out of my chair because we were sick of the long wait and I went to see Susan who was the only employee nearby (I only know her name because it was on our receipt, I wish it had our real servers name on it though). She was really nice and apologized that we had to wait so long. Thank you, Susan.
With our overall experience at this restaurant, we will not be returning.
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