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  • 5 STARS! Joe is an absolute professional with a superior focus on customer service and lightning fast communication. Joe's team of installers did an amazing remodel including a new travertine floor, wood grain tile bathroom, 2 shower surrounds including one with travertine and glass mosaic and one with marble tile and mosaic, fireplace stone surround, and travertine backsplash. One conversation is all it took to know Optimum was the right choice for our project. Joe was very thorough before our project started laying out the timeframe, expected costs, and made me feel at ease by taking the time to answer all of my questions. While I was working with him I felt like I was his one and only client. He is extremely reachable and patient, which is very hard to find in the industry. Throughout the project Joe and the installers were extremely professional and helpful. When problems arose they were dealt with immediately, making the process extremely easy. They would make suggestions to improve our design and execute our ideas with a level of quality you would only expect at a much higher price point. Joe and his team take pride in their work and it shows with the finished product. We are extremely satisfied and would absolutely recommend them. Their customer service and quality of work is really on a whole other level. I encourage you to talk to Joe and I think you will agree that you made the right choice too.
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