They failed to show up during the 2 hour window and didn't call until an hour after the window ended. When we tried to talk to a manager about getting someone to cone out today they said they'd call in 5 minutes, but the manager ended up leaving work instead of calling. When we attempted to work with them about getting someone to come they were incredibly condescending and rude. Worst customer service I've ever had.
They also tried to tell us they're the only electricians in Ohio. Really guys? You think anyone actually believes that?