I was actually very impressed. I had gone to discount tire in Tempe about 3 years ago and had remembered having to wait a while. WOW, that has changed.
I book my appointment online for a Monday at 4:30. I arrived on time and there seemed to be quite a few people. I spoke to the rep and provided my name and that I had made an appointment. I asked him how long he thought it would be and he said" because you made a n appointment no longer than 35 minutes." I actually had me out of there in 30 minutes.
THey also had all the information saved from my previous visit 3 years ago. It was nice that they knew the tires I had purchased before and how they held up. Turns out they had one set left on a pair made for a Honda, he gave me a discount and the tire protector for free. I had told him I really didn't want to spend over $500 and he made it all happen!!!! I had looked at Costco and Sears, doing my research Discount tires does have the best prices and quality for the buck in the valley.
I am a sucker for good service, and for a tire retailer I have to say some if the best service I have had. i would recommend Discount tire to anyone