Decided to give this place a 2nd undeserved chance. Again. Keep hearing great things about their food. Yet every time I call to place an order for pickup I am placed on hold. And not truly on hold either. I can clearly hear background noise of people laughing, conversing, etc. Really frustrating shenanigans. Then line just "drops". I never leave bad reviews. I either leave good ones or not at all. But honestly, no way to run a business. The one time someone actually picked up, they pretended to not be able to hear me. This place is definitely not welcoming to newcomers. I would never recommend to anyone. Just a poor example of customer service...for no justifiable reason.