I've only ever come to the Bay Street location of this restaurant. I enjoy it for what it is, though I suspect that I might like the other locations a bit more. The food is tasty and decently priced. I went there for lunch one day while my boyfriend had a meeting. I stretched my lunch out for an hour or two with wine, a salad, a main and then dessert with a cappuccino. The wait staff was somewhat friendly but could probably tell that I was a single diner so it seemed they left me alone more than they might have generally. This was ok most of the time though there were a few times that I wanted to get water refilled and no one seemed to be paying any attention to me.
Pizza is great, nice thin crust, the gnocchi is good as well. Excellent cappuccinos and the wine selection is decent. It has a nice ambiance and I would say that for someone who is going to be downtown at lunch, this is a good place to go. I love the big windows looking out to the street and the chandeliers. Oh, and the gelato is really really good!