I had to end my long love affair with TMobile this week. We were together for 11 years. No fights, no lying, no cheating...just love. It was a perfect romance and definitely one of the saddest break ups. I will be back, someday.
My mom bought me an iPhone for Christmas with an upgrade she had on her account. My plan was to unlock it and use it with TMobile. That was until my mom called and told me I would be forced to use ATT because she was being charged for an extra plan. Cue the tears.
It felt like an arranged marriage. I didn't want to leave my Tmobile boyfriend that I loved. But I had to suck it up and marry ATT for the time being. I don't think it will be long, I figure once I blow through my moms roll over minutes in the next few months I will be able to unlock my iphone and switch back to Tmobile.
so far i've been with ATT for a few days and these are the major differences i've noticed and believe Tmobile is far better:
1. price- with tmobile I had unlimited data, minutes, and texts all for under $90/mo after taxes. to get the same plan at ATT i would have to pay about $30 more a month and then it's not even unlimited data. Thankfully I'm on my moms account and they have like 10k rollovers so I don't need an unlimited plan.
2. getting ahold of a person- 611 and option 0 and you would immediately be connected to a human. with ATT they make you do a bunch of crazy options and then they put you on hold. I sat on hold several times and then it would just hang up on me. when i finally got ahold of ATT people some of the offices were closed....which brings me to
3. does tmobile ever close? ok they do at like 1am and that's amazing! there are a couple hours in the wee night you have to do without. go to bed!
4. when you're on hold with tmobile they play soft music. ATT uses that time to try and sell you crap. it's the last thing i want to hear when i'm waiting on hold. it's like being held hostage because they know you have to listen. tacky, i say.
5. customer service- att customer service hasn't been bad, but tmobile has that little pep in the step.
6. i never lost service or dropped calls with tmobile. but i have a few times already with ATT :(
7. ATT messed up the porting of my old number so right now i have some random temporary number until they can fix it.
i could keep going but i will it stop there. i love tmobile and i can't wait to be re-united.