I'm an ice cream lover and this place is a new favorite of mine. It was my first time experiencing Thai ice cream (this place is apparently the first in Phoenix) and I love it.
You pick an ice cream "flavor" (various ingredients that get crushed in with the ice cream mixture) and then toppings and sauce. The only confusing part is that you don't pick your toppings until after you've paid and they make your ice cream.
I chose the strawberry and graham flavor and watched them crush those two items on the frozen surface and eventually spread the mixture out until it froze. They then scrape it off in rolls. The texture ends up being fairly solid and oh so delicious.
I highly recommend the condensed milk as a sauce!
The owner seems to really care about customer service. I'll be back to try their bubble tea!