I called ahead by just one hour for an appointment. I had an old set of acrylics removed and a new set put on plus a pedicure. They were fantastic. I like my nails "really thin" and oval, she did exactly what I asked her to do. Most salons try to change your mind or keep making them squared. She said "whatever you want, you should be happy with them" and trust me I am!
She was also very aware that I needed to leave by 3:15 for a hair appointment across town, so she started removing my acrylics while I was getting my pedicure as I told her time was more important to me this day than relaxing. (Getting ready for a vacation, so I can relax then).
They were all pleasant, helpful and made me feel that what I wanted was important to them. The only thing was that they don't take tips on charge cards, so be prepared with cash.
Exactly what I wanted in a timely manner with clean and pleasant surroundings. You can't ask for more than that!