Very clean store, great customer service. I went by myself to try on a dress (my mom and 2 of my brides maids are out of state) Leah was the gal that was helping me and she was very sweet and helpful she didn't have problem taking pictures with my phone so I could send it to my girls. The uptown bridal tradition is so awesome and a great way to keep the shopping experience fun. The store is well laid out and comfortable. I was offered water along with a slip to put on to make getting in and out of the dresses easier. A robe to look for more dresses if needed it was very nice and ended up finding my dress here!